Enterprise Service Terms

Last updated October 10, 2017

Enterprise Service Terms

For employers that are Udacity into your corporate educational programs, these terms set forth the means by which your employees may receive access to the Udacity platform and offerings, and the terms and conditions for its provision (also referred to as the "Agreement").

BY INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT OR EXECUTING A KEY TERMS SCHEDULE, ORDER FORM OR OTHER ORDER DOCUMENT REFERENCING THIS AGREEMENT; FURTHER, BY PROVIDING YOUR ACCESS TO THE SERVICES TO YOUR EMPLOYEES, YOU ARE ACCEPTING ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT PARTICIPATE IN UDACITY’S SERVICES OR OFFERINGS. YOU AGREE THAT THIS AGREEMENT IS IS ENFORCEABLE LIKE ANY WRITTEN AGREEMENT SIGNED BY YOU.

For purposes of these terms, and your access, you, the employer shall be referred to as the "Customer." The terms and conditions found herein are intended for incorporation by reference into the invoice, purchase order or other ordering document if entered into between Udacity and Customer or simply provided Customer.

  • Definitions. The following defined terms are found in this Agreement and have the meaning noted herein:

    "Authorized User" shall mean the end user provided by Customer for use of the Services. "Services Term" shall mean the period of access to the Services noted in any Order Form, Invoice or other ordering documentation.

    "Terms of Service" shall mean the end user terms and conditions of enrollment, including without limitation the Udacity Privacy Policy applying to data collection practices, in a the Udacity Services as found at www.udacity.com/legal or such geographic or language-specific versions of our website(s).

  • Services. Customer hereby engages the Company to provide its services in respect of Corporate Training Project (the "Services") for Customer under the terms and conditions hereof, and the Company hereby accepts such engagement under the terms and conditions hereof. The level of Services and number of authorized users and other commercial terms related to the purchase of Services shall be found in the ordering documents or invoice or a cover form to this Agreement. If there is any direct conflict between the terms of this Agreement and the terms of any purchase order, invoice or other ordering document ("Ordering Document") not accepted in writing by the Company, the terms of this Agreement shall control. If there is a conflict between the terms of the Ordering Document accepted in writing by the Company and this Agreement, then the terms of the Ordering Document shall prevail.

  • Payment for Services. In consideration for all of the Services rendered by the Company to the Customer, Customer agrees to pay the Company the amount specified in the Ordering Documents. Company shall invoice Customer for Services performed under this Agreement as set forth in the Ordering Document. The parties agree that the Company may send such invoices to Customer by mail, to Customer’s address appearing on the signature page of this Agreement. To the extent that the Services are properly, timely and duly provided by the Udacity, the Customer shall pay each undisputed invoice within thirty (30) days after receipt. To the extent Customer disputes any invoice, Customer shall do so within ten (10) business days of receipt by sending notice to Company in any form it deems appropriate.

  • Account Registration and Use of Services. Customer and its Authorized Users may need to register for an Udacity account in order to place orders or to access or receive the Services. Authorized User account information must be accurate, current and complete, and will be governed by Udacity’s Terms of Service found at www.udacity.com, as such terms may also be localized for a geography outside of the United States. Customer agrees to keep this information up-to-date so that Udacity may send notices, statements and other information by email or through Customer’s account. Customer must ensure that any user IDs, passwords and other access credentials (such as API tokens) for the Service are kept strictly confidential and not shared with any unauthorized person.

  • Use Rights. Use of Udacity Services. Subject to all terms and conditions of this Agreement, Udacity grants Customer a worldwide, non-exclusive, non-transferable, non-sublicensable right and license during the applicable Subscription Term to access and use the Udacity Service designated on Ordering Document solely for Customer’s internal business purposes, but only in accordance with this Agreement, the relevant documentation, and all applicable scope of use descriptions set forth in this Agreement or the relevant documentation.

    • Use Rights. Use of Udacity Services. Subject to all terms and conditions of this Agreement, Udacity grants Customer a worldwide, non-exclusive, non-transferable, non-sublicensable right and license during the applicable Subscription Term to access and use the Udacity Service designated on Ordering Document solely for Customer’s internal business purposes, but only in accordance with this Agreement, the relevant documentation, and all applicable scope of use descriptions set forth in this Agreement or the relevant documentation.

    • General Restrictions. Customer must not : (i) rent, lease, copy, transfer, sublicense or provide access to the Udacity Service to a third party (except Authorized Users as specifically authorized above); (ii) incorporate the Udacity Service (or any portion thereof) into, or use it with or to provide, any site, product or service, other than on customer properties owned-and-operated by Customer; (iii) use the Udacity Service (or any portion thereof) for time sharing purposes or for a third party’s benefit whether through customer properties or otherwise; (iv) distribute or publicly disseminate information regarding the performance of the Udacity Service (which is reasonably deemed Udacity’s Confidential Information); (v) significantly modify or create a derivative work of the Udacity Service or any portion thereof; (vi) reverse engineer, disassemble, decompile, translate, or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats or non-public APIs to any Udacity Service; (vii) break or circumvent any security measures or rate limits for Udacity Services; or (viii) remove or obscure any proprietary or other notices contained in the Udacity Service including in any reports or output obtained from the Udacity Service.

  • Free Access Services Period. Only if permitted in the Ordering Document, Udacity may provide Customer with certain Udacity Services for free or on a trial basis (a "Free Access Subscription") to course content for its Authorized Users. This Section will apply to any Free Access Subscription and supersedes any contrary provision in this Agreement or the online Terms of Service. Udacity may use good faith efforts in its discretion to assist Customer with Free Access Subscriptions. Nevertheless, and without limiting the other disclaimers and limitations in this Agreement, CUSTOMER AGREES THAT ANY FREE ACCESS SUBSCRIPTION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY, SUPPORT, MAINTENANCE, STORAGE, SLA OR INDEMNITY OBLIGATIONS OF ANY KIND. WITH RESPECT TO FREE ACCESS SUBSCRIPTIONS, CUSTOMER FURTHER ACKNOWLEDGES AND AGREES THESE MAY BE OBSOLETE OR DISCONTINUED IN TERMS OF SUPPORT, MAY NOT BE COMPLETE OR FULLY FUNCTIONAL AND MAY CONTAIN BUGS, ERRORS, OMISSIONS AND OTHER PROBLEMS FOR WHICH UDACITY WILL NOT BE RESPONSIBLE. Udacity may terminate Customer’s right to use any Free Access Subscription at any time for any reason or no reason in Udacity’s sole discretion, without liability.

  • Customer Data.

    • Rights in TSMC Data. As between the parties, TSMC retains all right, title and interest (including any intellectual property rights) in and to any and all Customer data, information and materials and (including without limitation logos, employee lists, administrative contact information, etc.) that may be provided to Udacity in connection with the Services; Authorized Users data, information and data (including without limitation student provided information and materials, projects and course-work, and student interactions with the Udacity platform, instructors and classroom) and shall be subject to the rights and licenses set forth in the Udacity Terms of Service and Privacy Policy.

    • Data Privacy. Customer Data provided by the Customer shall include Personal Data and Personal Data which are and will be transferred by the Customer to Udacity shall only be used for the purposes of this Agreement and Udacity acknowledges and undertakes the obligations of Data Controller as described in and agrees to comply with the provisions of a Data Transfer Agreement agreed by and between the parties ("Model Clauses") prepared in accordance with Laws on Protection of Personal Data relevant in the European Union.

    • Storage. Udacity does not provide an archiving service. Subject to its confidentiality obligations as set forth in Article 13 below, during the Subscription Term, Customer acknowledges that Udacity may and will delete Data and Content no longer in active use with prior notification to the Customer.

  • Indemnification. Each party will indemnify and hold harmless the other party in the case of any kind of negligence (regardless of whether it is a gross or mere negligence) or willful misconduct in connection with the provision of the Services and obligations of Customer under this Agreement. Udacity will indemnify and hold harmless Customer from any third party claims of infringement related to the intellectual property of Udacity that forms part of the Services.

  • Subscription Services. Udacity makes available web-based support through its website (currently available www.Udacity.com). Additional support services may be available to Customer upon payment of applicable fees (if any), as specified in Customer’s Order Form. Any support services are subject to this Agreement and Udacity’s applicable support policies found at its website www.udacity.com. Udacity may also provide onboarding, deployment and other services under this Agreement. The scope, pricing and other terms for these additional services will be set forth in an Order Form, Order Form exhibit or other document referencing this Agreement to be mutually agreed between the parties. Customer may use anything delivered as part of these additional services internally during its Subscription Term to support its authorized use of the Udacity Service, subject to the restrictions in Section 4 (Use Rights) above applicable to the Udacity Service itself. Udacity’s ability to deliver services will depend on Customer’s reasonable and timely cooperation and the accuracy and completeness of any information from Customer needed to deliver the services. For avoidance of doubt, Customer retains ownership of any Confidential Information it provides to Udacity as further detailed in Article 13 below.

  • Fees and Payment. Customer agrees to pay all fees in U.S. dollars within thirty (30) days of the invoice date, unless a different currency or payment period is specified in the applicable Order Form. Udacity’s fees are exclusive of all taxes, and Customer must pay any applicable sales, use, VAT, GST, excise, withholding or similar taxes or levies, whether domestic or foreign, other than taxes based on the income of Udacity. Some customers may have the option to pay by credit card. If Customer is paying by credit card, it authorizes Udacity to charge fees and other amounts automatically to Customer’s credit card without invoice to the extent it informs the Customer with respect to such amounts prior to the payment by credit card. Unless otherwise specified in an Order Form, such charges typically occur monthly in advance, though overage fees (if any) may be charged in arrears with prior knowledge of the Customer. To the extent that the Services are properly, timely and duly provided by Udacity, payments are non-refundable and non-creditable and payment obligations non-cancellable. Late payments may be subject to a service charge equal to the lesser of 1.5% per month of the amount due or the maximum amount allowed by law unless such late payment is emanated from improper performance or non-performance of the Services by the Company.

  • Terms and Termination.

    • Term. This Agreement is effective until all periods of service for the Udacity Service(s) have expired or are terminated as expressly permitted herein and/or in any relevant order form, Invoice or other ordering documentation in which the relevant Udacity Service is defined and agreed.

    • Subscription Term and Renewals. By placing an Order Form for purchase of an Udacity Service, Customer is agreeing to pay applicable fees for the entire Subscription Term (which is specifically defined and agreed in the applicable ordering documentation) for the relevant service. Unless otherwise noted in the Ordering Document, Customer cannot cancel or terminate a Subscription Term except for the improper performance or non-performance of the relevant Udacity Service by Udacity. Each Subscription Term will automatically renew for additional successive twelve-month periods unless: (i) otherwise stated on the applicable Ordering Document, or (ii) either party gives written notice of non-renewal at least thirty (30) days before the end of the then-current Subscription Term. If no subscription start date is specified on the applicable Order Form, the subscription starts when Customer first obtains access to the Udacity Service.

    • Suspension of Service. Udacity may suspend Customer’s access to the Udacity Service(s) if: (i) Customer’s account is overdue or (ii) Customer has exceeded its Scope of Use limits. Udacity may also suspend Customer’s access to the Udacity Service(s), remove Customer Data if it determines that: (a) Customer has breached Sections 5 (Use Rights) or (b) suspension is reasonably and justifiably necessary to prevent harm or liability to other customers or third parties or to preserve the security, stability, availability or integrity of the Udacity Service. Udacity will have no liability for taking action as permitted above.

  • Representations and Warranties. Company represents that all Services under this Agreement will be performed in a workmanlike and professional manner relevant to levels of industry-standard commercially reasonable service provider’s competence. Specifically, Company agrees it will take adequate and effective security measures to secure proper performance of the Services at all times and as in place effective measures and policies for the protection and handling of Customer data and it will at all times during the time comply with all applicable laws and Customer’s reasonable expectations. Further, Company agrees that is maintains effective data retention and recovery procedures in the event of loss of Work Product, corruption of data or data or loss Company will be able to mitigate any damages to Customer that might otherwise ensue from lost or damaged data or Work Product.

  • Confidential Information.

    • Non-Disclosure. The parties acknowledge that, in the course of performing this Agreement, each party may find it necessary or desirable to disclose to the other party information deemed to be "Confidential Information" (as defined in Section 13.2 below). The receiving party agrees not to use any of the other party’s Confidential Information for any purpose , except as reasonably necessary to perform this Agreement and not to disclose any of the other party’s Confidential Information to any third party. The receiving party further agrees not to disclose any of the other party’s Confidential Information to any employee or consultant of the receiving party, unless such person both (i) needs to know such information for the performance of the Services and this Agreement, and (ii) is bound by confidentiality obligations at least as restrictive as the provisions of this Agreement. In addition, the receiving party agrees not to make copies of, or otherwise reproduce any documents or other materials containing the other party’s Confidential Information, except as reasonably necessary to perform this Agreement. The above restrictions on use and disclosure of Confidential Information shall survive any termination of this Agreement and shall continue for a period of three (3) years from the termination date of this Agreement. Notwithstanding the above restrictions on disclosure, the receiving party may disclose the other party’s Confidential Information to the extent ordered to do so by a court or governmental authority, provided that the party receiving the confidential information shall give the other party prior notice of its intent to do so, so that the other party may seek a protective order or other appropriate relief and shall disclose only the part to the extent required by law, court order or legal process.

    • Definition of Confidential Information. As used in this Agreement, the term "Confidential Information" means all information dis­closed by one party to the other party (i) in tangible form, regardless of whether it is marked or labeled as confidential or proprietary, (ii) whether disclosed in oral or written form and whether or not it is marked as confidential or proprietary at the time of disclosure, or (iii) that a reasonable person would understand to be confidential or proprietary due to the nature of the information. Confidential Information may consist of (including but not limited to any) information of a technical nature (such as inventions, processes, formulas, technology, designs, or drawings) and information of a business nature (such as customer lists, product plans, marketing plans, and financial information). Notwithstanding the above, information shall not be deemed "Confidential Information" for purposes of this Agreement if (i) the information is or becomes publicly known through no wrongful act of the receiving party, or (ii) the receiving party can demonstrate that the information was already known to the receiving party at the time that it was disclosed by the disclosing party, or (iii) the information is subsequently disclosed to the receiving party by a third party as a matter of right and without restriction on further use or disclosure, or (iv) the information is developed independently by the receiving party, without use of the disclosing party’s Confidential Information. Each party acknowledges and agrees that the terms of this Agreement, is Confidential Information of the other party, and each party agrees not to disclose such information to any third parties.

    • Return of Confidential Information. Upon termination of this Agreement, or upon the request of the disclosing party at any time during the term of this Agreement, the receiving party agrees to return to the disclosing party, or destroy­ (at the option of the disclosing party), all documents and other materi­als containing the other party’s Confidential Information.

    • Remedies. The receiving party acknowledges that the unauthorized disclosure or use of the other party’s Confidential Information may result in substan­tial and irreparable harm to the other party and that sole monetary damages will be difficult to determine and inadequate to compensate the other party. Therefore, the receiving party agrees that, upon any breach of the obligations in this Section by the receiving party, the disclosing party shall be permitted to seek equitable relief such as an injunction or specific performance, in addition to any other available remedies.

  • Disclaimer of Warranties. SAVE FOR UDACITY’S LIABILITY FROM ANY THIRD PARTY CLAIMS OF INFRINGEMENT RELATED TO THE INTELLECTUAL PROPERTY OF UDACITY AS SET FORTH IN SECTION 8, ALL UDACITY TECHNOLOGY AND SERVICES ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. EACH PARTY SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UDACITY MAKES GUARANTEES THAT UDACITY TECHNOLOGY WILL MEET CUSTOMER’S REQUIREMENTS OR EXPECTATIONS, THAT CUSTOMER DATA WILL BE ACCURATE, COMPLETE OR PRESERVED WITHOUT LOSS, OR THAT UDACITY TECHNOLOGY WILL BE TIMELY, SECURE, UNINTERRUPTED AND MAJOR ERROR-FREE. UDACITY GUARANTEES THAT SECURITY MEASURES WILL BE MAJOR ERROR-FREE. UDACITY WILL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS BEYOND ITS REASONABLE CONTROL.

  • Relationship of the Parties. The parties are independent contractors as to each other and neither shall be deemed a partner, joint venture, or agent of the other and neither shall have the power to bind the other to any contract.
  • Limitation of Liability. NEITHER PARTY WILL BE LIABLE TO THE OTHER UNDER ANY CAUSE OF ACTION, WHETHER IN CONTRACT, WARRANTY, TORT OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF REVENUE OR PROFITS) ARISING OUT OF OR RELATING TO THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PROVIDED, HOWEVER, THAT, UDACITY’S LIABILITY FROM ANY THIRD PARTY CLAIMS OF INFRINGEMENT RELATED TO THE INTELLECTUAL PROPERTY OF UDACITY AS SET FORTH IN SECTION 8 WILL NOT BE SUBJECT TO ANY LIMITATION.

  • Publicity. Udacity shall be permitted solely to identify Customer as a customer of the Company, on the Company’s website and in the Company’s promotional materials and presentations with Customer’s prior written approval, and to use Customer’s name and logo for that purpose with Customer’s prior written approval, All other requests for references or testimonials shall also be at the sole discretion of Customer and must be approved in writing in advance.

  • Assignment. This Agreement shall be binding upon the parties and their successors and permitted assigns. Neither party shall be entitled to assign this Agreement without the prior written consent of the other party.

  • Notices. All notices under this Agreement must be in writing, and shall be deemed given when personally delivered to an officer of a party, or three days after being sent by prepaid certified or registered U.S. mail or other common carrier or sent to email addresses noted as "Notice" in the signature page hereto.

  • Force Majeure. Neither party will be liable for, or be considered in breach of or default under this Agreement on account of, any delay or failure to perform as required by this Agreement as a result of any unforeseeable causes or conditions beyond such party’s reasonable control (a "Force Majeure Event") including but not limited to fire, earthquakes, storms, flood, strikes, riots, war, and acts, delays or failures to act by the other party or any third party.

  • General Provisions. The failure of either party to enforce its rights under this Agreement at any time for any period shall not be construed as a waiver of such rights. No changes or modifications or waivers to this Agreement will be effective unless in writing and signed by both parties. In the event that any provision of this Agreement shall be determined to be illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary and the other provisions of this Agreement shall not be affected. This Agreement shall be governed by and construed in accordance with the laws of the State of California, excluding its conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be brought only in a court located in Santa Clara County, California, and the parties irrevocably submit to the personal and subject matter jurisdiction and venue of such courts. This Agreement, together with any Statements of Work signed by the parties, is the entire agreement and understanding of the parties relating to its subject matter, and supersedes all prior agreements and understandings, whether written or oral, relating to that subject.

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