Koç Holding collaborated with Udacity’s Customer Success team to create a Business Impact Report and determine the value of Udacity’s Nanodegree programs. The report examined how learners acquired and applied their knowledge, as well as the partnership’s return on investment, by examining how the competencies gained through the Udacity platform translated to business outcomes such as operational efficiencies, productivity gains, and revenue contribution.
The results were clear. The Business Impact Report concluded that Koç Holding was to expect a financial gain of $5.2 million USD by the end of 2022. The assessment also identified additional value in areas including improved performance, expanded business scope, cost reduction, internal resource utilization, and internally shared know-how. In short, Koç Holding has improved its bottom line and built a future-ready talent pool in the process.
Existing employees gained the competencies required to lead the industry’s digital revolution, employing Python, machine learning, AI, and other technologies to make their work more efficient and less prone to human error. According to a survey, 90% of employees in the Nanodegree program gained at least one level of competency on a 1-4 scale, and 60% of the learners said their job scope expanded.
In addition:
- 97% of participants said they were able to apply their learning in their professional lives.
- 71% of participants underlined that the training helped them operate more efficiently.
- 74% of participants stated that the program content was critical to their jobs.
- Udacity achieved an overall NPS score of 51 from Koç Holding learners, considered great based on global NPS standards.
Koç Holding has been at the forefront of global transformation in a range of industries and will continue to thrive in today’s rapidly digitizing business landscape for years to come by expanding its collaboration with Udacity to train employees in core and emerging technologies. The organization has cemented its dedication to developing a future-ready talent pool in Turkey by providing its employees with the specific knowledge and motivation they will need to continue exceeding customer expectations and improving their position as a market leader well into the future.