Site Reliability Engineering (SRE) Fluency

Course

In this course, you will learn the core components of Site Reliability Engineering. This course starts with introducing the Zero Trust Security system, then proceeds to discuss Service Level Objectives and indicators, capacity management, on-call effectiveness, and incident management.

Fluency

1 week

Completion Certificate

Last Updated February 12, 2024

Skills you'll learn:

Site reliability engineering

Prerequisites:

No experience required

Course Lessons

Lesson 1

Zero Trust Security Concepts

This lesson is a review of the core components required to implement a zero trust security system and how policy-based management systems allow us to "Never Trust, Always Verify".

Lesson 2

An Introduction to SLOs and SLIs

In this lesson, we will learn about how SREs monitor using SLOs and SLIs. We will create queries in Prometheus and dashboard in Grafana.

Lesson 3

Capacity Management: Managing System Capacity

System capacity is an essential part of ensuring reliability. This lesson discusses how to balance system capacity with costs to ensure that resources and money are not being wasted.

Lesson 4

On-call Effectiveness and Incident Management Best Practices

Having a solid on-call is very important to achieving peak reliability. This lesson discusses how to have balanced on-call shifts with a solid incident management process that your team can follow.

Taught By The Best

Richard Phung

Security Analyst

Richard is an SSCP, CISSP, and CIPP/US with over a decade of enterprise systems administration experience, working with businesses to meet the demands of a continually evolving threat landscape. Richard holds a BA in Psychology from Hendrix College and a Master's of Education from Lesley University.

Travis Scotto

Site Reliablity Engineer

Travis Scotto is a Site Reliability Engineer at Webstaurantstore. At Webstaurantstore they help monitor, maintain and automate many parts of the web operation. They also work as an adjunct IT professor at Central Penn College. They have a masters degree in Information Systems Engineering from Johns Hopkins University.

Sonny Sevin

Site Reliability Engineer

Sonny Sevin is a Site Reliability Engineer for a major pharmaceutical company, where he works on various projects supporting oncology software. He formerly worked for Lawrence Berkeley National Lab as an SRE working to maintain and support the super computing clusters at NERSC.

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