A Guide to ProctorU


Contents


Overview

The overview of ProctorU may be viewed here


Signing up for an account at ProctorU


If you have not created an account with ProctorU for Udacity, you must do so.

  • Navigate to http://proctoru.com/udacity/

  • Click "Sign up"

  • Fill out all of the relevant information and click "Submit"

  • Make sure to choose UDACITY as your institution and not any affiliate (not GT, SJSU, etc).

  • If successful, then you will get a pop-up message that says, "Your account has been created. Click OK to go to your Proctor U schedule." Click the "OK" button. This will take you to the Terms of Service page.

  • Read these Terms of Service and click "Accept Terms". This will take you to the Profile page.

  • Now you will fill out the Profile (Required). Please fill this out accurately! Especially the time zone.

Screen Shot 2013-02-20 at 2.15.52 AM.png


  • Next, click "Update" Once your profile is updated, you have successfully signed up for an account! Congratulations.

Signing up for your exam


Screen Shot 2013-02-13 at 10.18.05 PM.png

  • Check that the term is correct (e.g. "Spring 2014").

  • Choose your exam.

Screen Shot 2013-02-13 at 10.20.24 PM.png

  • Choose the date you would like to take the exam.

Screen Shot 2013-02-13 at 10.22.59 PM.png

  • After you've chosen a date, choose the time you want to take the exam. Make sure to check your calendar to see when you'll have time to focus on the exam! We recommend that you budget 15 to 30 extra minutes to take exam. The extra time will be used to login to ProctorU, Udacity.com, have your identity verified by the proctor, and read the instructions for the exam.

Screen Shot 2013-02-20 at 1.30.48 AM.png

  • Add any comments you may have about the exam. Then click "Add Reservation" This should trigger a message that says "Update successful". Click "OK". You will then be directed to your "My Exams" tab

Screen Shot 2013-02-13 at 10.30.42 PM.png

  • You will then see your confirmed reservation. You will have the options to review, edit, or cancel this reservation if you need to. You will also see an unactivated blue button with a countdown timer to your exam. The button will become active when it is time to take you exam during your reservation.

Screen Shot 2013-02-13 at 10.33.08 PM.png


On Exam Day


At the time of your appointment, visit go.proctoru.com and login using the information above. If you are a little early, you will see a countdown to the exact time of your appointment. If the countdown or button do not appear, try refreshing the page. After the countdown expires you will see a button that says, "Connect to your Proctor Now"

After clicking the button you will be taken to the proctoring room. Once you arrive at the page that looks like the chalkboard, click the button under Step 1 that says "Click Me!" After clicking the button you will be prompted to download and run a file.

If you have trouble with Step 1, please go to Step 2 and click "Help Me."

Your proctor will connect with you to walk you through the process and take you to the exam.

To get to the exam, log in to udacity.com and navigate to http://udacity.com/content/exam

The proctor will enter a password to give you access to the exam. There will be a page that lists more details and instructions about the exam. After you click “Start” the exam will begin.

If you have any trouble with any of the above steps, please call 925-273-7588.


Pre-Exam Checklist


  1. Make sure your webcam, microphone and speakers are installed and working correctly. If this is your first exam with ProctorU, please visit www.proctoru.com/testitout to check your equipment before logging in. Be sure to close out any other web cam software before you visit the page.

  2. Be sure you are in a well-lit, quiet and private room. The lighting of your room must be daylight quality and overhead lighting is preferred. If overhead lighting is not possible, please make sure that your light source is not directly behind you because it will make it difficult for your proctor to see you.

  3. Please have your photo ID ready. Contact proctoredexams@udacity.com if you do not have a government issued photo ID. If your webcam is built into your laptop or desktop (cannot remove or detach), you will also need a reflective surface such as a Smartphone, DVD/CD, hand mirror or compact. This is needed so your proctor can verify that the monitor surface is clear of any materials.

Have you tested your computer, Internet and webcam yet?

Visit www.ProctorU.com/testitout to connect to a LIVE PERSON who will test your equipment for you for free!


Supplies


In order to take the exam, you will need the following equipment in addition to any materials required by the instructor.

  • Computer
  • Webcam
  • Microphone
  • Speakers
  • Photo ID (contact proctoredexams@udacity.com if you do not have a government issued photo ID)
  • Mirror or other shiny surface