How To Get Help

You've been crushing your Udacity class, but some videos are so confusing. You've watched the video a couple of times and it still makes as much sense as the pricing on airline tickets. Unlike airlines, we're here to help you. And here is how:

On Demand Tutoring


Woah! That blue box in the lower right corner of your browser window,

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connects you directly to a Udacity expert ready to answer your question. Go ahead. Try it out.

Have an exam next week? No problem!

To help you with exam preparation, we also offer extra tutoring Friday evening to Sunday evening, when there is an exam scheduled any day in the week immediately following.

Here is a complete schedule.

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Day of Week Time
Monday-Thursday 8:00AM - 11:59PM
Friday 8:00AM - 6:00PM
Friday 6:00PM - 11:59PM (The Weekend Before Exam)
Saturday 10:00AM - 6:00PM (The Weekend Before Exam)
Sunday 10:00AM - 6:00PM (The Weekend Before Exam)

If we're away, the chat box will let you send an email instead.

Don't have time to chat right now? You can schedule an appointment: https://www.appointlet.com/en/scheduler/book/?user=940


Forums

All of our classes have thousands of students, all around the world. You can use our forums to connect with them. People are eager to answer questions and put their new skills to the test.

The easiest way to ask a question is to use the "Ask a Question" button in the lower left corner

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of the classroom viewer. You'll get a page that looks like

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where you can write you question and ask it.

You can also use the Forum Icon

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in the upper right corner. Here you can browse what other students are talking about.  Maybe you'll find a question you can answer!


Office Hours

For Math 6: Visualizing Algebra see the schedule for office hours.

For Math 8 and Stat 95, you'll need to schedule a session. Go to https://www.appointlet.com/en/scheduler/book/?user=940, select your instructor and follow the prompts.

When its time for your session, pay attention to your email.  Further instructions will be emailed to you. We recommend that you install the Chrome browser if you haven't already. If you have a headset or microphone, have that ready so that you can talk with the instructor.


Peer Tutoring

Tutoring services are available free of charge to all SJSU undergraduate students. Tutors are available for Math 6, Math 8, and Stats 95. Visit SJSU's Peer Connections for more information on scheduling an appointment.

Visualizing Algebra - Math 6 Tutoring

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Time Location
Monday 2:00-3:30pm Student Service Center SSC 600
Tuesday 3:00-5:00pm Student Service Center SSC 600
Tuesday 5:00-6:30pm LLC
Wednesday 1:30-3:00pm Clark
Thursday 2:00-3:30pm Clark
Friday 1:00-2:30pm Student Service Center SSC 600


Still have a question about getting help

Check out this list of questions to see if yours is on there.